Off-Lease Inspections
A stringent inspection process with built in flexibility.
Our inspection process is structured for accuracy
and quick turnaround, with an element of flexibility built in. For clients who
do not have regular access to the Internet to review reports, AIS will fax or
mail the reports as requested. In addition, inspections can be scheduled at any
location, including dealerships, repair facilities, auction sites, marshalling
yards, even a customer's home or business.
Our inspections are built on a 54 point process for
inspecting the interior and exterior of the vehicle, and have the flexibility to
customize an inspection to a customer's specifications. In either case, our
inspector will note the condition of the paint, dents, scratches, rust, tires,
wheels, glass, interior, oil leaks, electrical, excessive noises and missing
parts. The inspector takes photos of all damaged areas. Upon completing the
appraisal, the inspector electronically sends the damage report and photos to
AIS, where it is reviewed for accuracy. After a quality check, AIS releases the
damage report and photos on its password protected website, where clients can
login with a personal ID and view their reports.
Our tight quality controls and the fact that we
will customize our inspections to meet our customers' specific criteria means
our work stands out above the rest. Below, see our inspection process and what
is included in our services to you.
CLIENT REQUESTS A VEHICLE INSPECTION
Assignment entered into AIS database and inspector assigned
Inspector inspects assigned vehicle
Report/digital images uploaded to AIS website
Inspection reviewed by quality control
INSPECTION RELEASED TO CLIENT
The AIS Inspection Process
The AIS inspection process is quick and accurate, designed to save our clients time
and money.
The process begins with a request from the client to AIS. This provides AIS with
an odometer reading, the location of the vehicle and information about what is to be
inspected.
The vehicle is
assigned to an inspector, based on territory. Inspectors download their
assignments daily, and additional vehicles can be processed as sweeps.
Before leaving
each location, the inspector transmits the inspections and photographs to the
AIS web site via a handheld device. AIS clients can view photos and damage
reports through our secure web site. Client and inspector logins are restricted
to that individual. The daily status reports can be queried by date, VIN,
account number, dealership and sweeps.
This procedure is
followed by all AIS inspectors for consistency and accuracy.
The inspection
begins by identifying the vehicle by matching the VIN on the assignment with the
VIN on the vehicle. The vehicle engine should be running throughout the
inspection to indicate any unusual noises or odors.
The interior inspection includes verifying mileage and checking:
- Electrical components and options
- Carpet, mats, seats and headliners for burns and unnecessary stains
Exterior inspections include the following:
- Begin at the
bottom of the front bumper, moving up the grille and to the headlights. The
inspection starts at the left side of the vehicle and proceeds around,
ending at the right fender. Every panel is inspected for cracks, dents,
scratches and misalignments. Glass and mirrors are inspected for cracks and
scratches. Trunks should have a proper spare tire, jack and accessories.
- All tire tread depth, brand names and sizes are recorded, and tires are inspected for wear and damage, as are the wheels.
- Under the hood, the vehicle is checked for an OEM battery and obvious collision repair.
- Digital photos are
taken, starting with an angle from the vehicle front left side. Additional
photos are taken of excess damage or missing parts. Magnetic rulers are used
to point out problem areas, and grease pencils used to mark cracked
windshields.
- Accessories and after-market alterations are noted.
The inspector
number, the date, time and weather conditions are noted and an AIS sticker is
placed behind the rearview mirror and on the key tag, indicating the vehicle is
inspected and ready for pickup.
At AIS, we take pride in providing clients with
quick and complete inspections. This chart highlights our successful use of
wireless technology and the Internet to achieve the high standards we
have set for ourselves.
|
